Shipping policy

When shopping with MEYSPRING, you get free domestic shipping to any state in the U.S. and other cost-effective shipping options plus Free 30 Days Returns. See our Return Policy here.

International shipping prices vary depending on the destination country and the weight of the products in your cart. Please see section International Orders below for more information on finding shipping costs, a complete list of what countries we ship to, and other shipping updates.

 

General Shipping Information & Policies

Shipping options provided at checkout and estimated delivery times:

  1. Free Shipping: 4-8 Business Days
  2. Standard Shipping: 3-7 Business Days
  3. Express Shipping: 2-5 Business Days

These times may be slightly longer for customers in Hawaii, Alaska, and the outlying U.S. islands/territories. Please allow 24-48 hours for orders to be fulfilled. Take into consideration that handling time is NOT included in the estimated delivery times listed above.

 

*USPS Delays/Tracking Service Issues

We have noticed that USPS has had consistent issues with their Tracking System. The most common problem is USPS updating a package in the Tracking System as "Delivered" when it hasn't been delivered yet. The parcel usually arrives within several business days. When your order has been updated to Delivered and still hasn't been delivered within several business days after this, we recommend contacting USPS with your tracking number and verifying the shipment status or obtaining delivery confirmation.

 

 

International Shipping

Depending on the destination country, international orders may take between 2-5 weeks to arrive.

To find estimated delivery costs for your order:

  1. Add the items you'd like to order to your cart
  2. Proceed to check out
  3. Enter the destination address
  4. Shipping costs will be calculated based on the location and weight of your package.

Delivery times may also vary depending on how quickly packages are processed through Border Customs in the United States and the destination country. 

Unfortunately, we cannot be held responsible for any delays due to customs processing times. Therefore, these are NOT included in the estimated delivery times provided at checkout as they vary significantly by country.  

We are also unable to be held responsible for any potential customs charges. These are NOT included in our shipping costs at this time as each country has different laws and associated costs with goods imported from the United States. Therefore, the customer is responsible for any potential fee(s) and duties required from Customs.

*New VAT Requirements for European Customers

New European Union requirements have been implemented as of Jul. 1, 2021, and VAT will be charged on all commercial goods imported into the E.U., regardless of the monetary value. MEYSPRING does not collect VAT on orders placed from European countries. All European residents will be charged Taxes and Duties upon delivery by the carrier instead. Take into account that VAT rates vary from country to country.

**Shipping Zones

We have recently updated the regions and countries we can ship to directly. Unfortunately, we can no longer ship to Africa, Asia, and most Oceanic countries due to increased delays, lost packages, and shipping costs. We apologize for any inconvenience this may cause. 

MEYSPRING ships international orders only to the countries listed below:

North America: Canada, Mexico 

Europe: Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City

Central America: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Panama, Turks & Caicos Islands, U.S. Outlying Islands, 

South America: Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Middle East: Israel, Saudi Arabia, United Arab Emirates

 

 

  

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If you have any questions or concerns, don't hesitate to get in touch with us directly at hello@meyspring.com