Refund policy
MEYSPRING 30-Day Returns | Free US Return Shipping
Request your return within 30 calendar days after your order is delivered by contacting hello@meyspring.com. This 30-day window is the deadline to request a standard return, rather than the date the return must arrive back to us. We will provide return instructions after reviewing your request.
Items must be unused and in the same condition that you received them to be eligible for returns. They must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where refunds are not granted:
- Any item(s) returned not in its original condition, is damaged and/or missing parts for reasons, not due to our error.
- Standard return requests submitted more than 30 calendar days after delivery.
To begin the process for a return/refund for your product(s), please contact us at hello@meyspring.com
For US Customers: We will provide you with a return shipping label at no cost to you.
For International Customers: The customer is responsible for any costs associated with return shipping.
Return Shipping Address:
MEYSPRING Returns, PO Box 398416, Miami Beach, FL 33139, United States.
MEYSPRING Refunds
Once your return is received and inspected, we will notify you via email of your refund’s approval or rejection.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.
Late or missing refunds
If you haven't received a refund yet, first recheck your bank account.
Then:
- Contact your credit card company/Paypal/Apple Pay/Google Pay. It may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you've completed these steps and still have not received your refund yet, please contact us at hello@meyspring.com