Refund policy

FREE 30 Days Returns

MEYSPRING's return policy is valid up to 30 calendar days from your purchase date. After 30 days, we are unable to issue any refunds or exchanges.

Items must be unused and in the same condition that you received them to be eligible for returns. They must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where refunds are not granted: 

  1. Any item(s) returned not in its original condition, is damaged and/or missing parts for reasons not due to our error. 
  2. Any item that is returned more than 30 days after delivery.

To begin the process for a return/refund for your product(s), please contact us at hello@meyspring.com

For US Customers: We will provide you with a return shipping label at no cost to you.

For International Customers: The customer is responsible for any costs associated with return shipping.

Return Shipping Address:

MEYSPRING LLC, PO Box 398416, Miami Beach, FL 33139, United States.

 

Refunds

Once your return is received and inspected, we will notify you via email of your refund’s approval or rejection. 

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

  

Late or missing refunds

If you haven't received a refund yet, first recheck your bank account. 

Then:

  1.  Contact your credit card company/Paypal/Apple Pay/Google Pay. It may take some time before your refund is officially posted. 
  2. Contact your bank. There is often some processing time before a refund is posted.

If you've completed these steps and still have not received your refund yet, please contact us at hello@meyspring.com.